Payment Policy

All orders for Soil, Plant Tissue, and/or Greenhouse Media testing must be accompanied with payment.

Purchase orders are accepted for Municipal Offices, Schools and Universities. With the exception of existing accounts, all other orders must be accompanied with a check or money order made out to the University of Massachusetts for the total amount due.

When orders are received without payment, Soil Lab personnel will attempt to contact customers in order to collect payment before processing the order.  Orders will be held for at least two weeks before being discarded while awaiting payment.

We accept cash, checks, money orders, and purchase orders only.  We are not currently able to accept credit or debit cards, or electronic transfer as payment (except through in-house UMass Recharge accounts).

For information about purchase orders, invoicing or payment, contact Kirsten Yarrows at kyarrows@umext.umass.edu, or by phone at 413-545-5914.

IMPORTANT: Samples received without payment will be held for at least two weeks before being discarded.